Investigator rates vary as much as the assignments we take on. Most are charged by the hour, with the hourly rate changing by the expertise required. Some assignments though are charged for the actual search, or inquiry …… in the paragraphs below we attempt to give you an idea of how charges can work.
Australian privacy laws are quite strict, and much of the information we collect nowadays is by using surveillance. This means we have an agent (or more) in the field gathering information by observation. It might involve following a business associate, partner, or employee to see what they may be getting up to. This is charged in a very straightforward manner – by the hour. Most PI firms will charge an hourly rate PLUS gst PLUS mileage PLUS travel time to and from the job PLUS video PLUS pictures PLUS report. This is where Lipstick Investigations is different – our hourly rate might be slightly higher than some other companies but we are ALL INCLUSIVE on the above costs. We just charge you a flat rate per hour with everything else included (some exceptions apply from site to site). There are no nasty surprises at the end of the job.
A ‘person location’ job is charged differently. This is very difficult to charge by the hour unless we are out of the office carrying out field inquiries, so we tend to just charge you a flat fee of $400 to commence a location job, and an additional $400 becomes payable when we get the result. If we don’t get the result then you have only spent the minimum. We have heard of some companies that charge $250 to find someone….. and we find this amazing! How hard can they be working for just $250??? We know that at that price they can’t afford to check a number of databases that we belong to, it just isn’t possible. So whilst you haven’t spent much, you are also a lot less likely to get the result you need. Please also be aware that these rates are a guideline and we really do need to hear your individual circumstances before being able to commit to this, but 80% of our ‘locates’ are done in this fashion.
Background and asset checks can be difficult to quote. Typically though a background check rate starts at around $1000, and an asset check rate at around $500 depending on the levels required, but once again we really do need to assess your needs and expectations before proceeding.
And then there is a big area of investigation that we like to label ‘Everything Else’. Private investigation in Australia is such a small industry, but encompasses so many different things. Some people come to us for one small piece of information, and others need everything. Send us an inquiry if you have any queries.
What you have to remember is that investigations aren’t always straightforward, and we don’t always know where we will be able to pick up the evidence from, or how long it will take to get it. This is by nature the definition of INVESTIGATION – we don’t have the answers in front of us waiting for a client to call, we have to go and INVESTIGATE once we have a brief of the requirements.
Give us a call on 1300LIPSTICK or email us at email@example.com for a free discussion of your circumstances, and then we can confirm the investigator rates.